Start Your Hearing Journey

For over 60 years, Ontario Hearing Centers have been helping patients and families understand and treat hearing loss.

We’re committed to helping you hear and feel better, which is why we take the time to learn more about you, your hearing loss and your lifestyle. The more we understand about your hearing issues and your needs, the better we can create a personal hearing care program that’s perfect for you.

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How We Serve You

FREE Hearing Screening

Contact us today to schedule your FREE hearing screening with one of the Doctors.

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The best solution for improving hearing is to identify the hearing loss and begin rehabilitation as early as possible. For this reason, we strongly encourage hearing screenings for anyone over 50 – and we offer the service for FREE. If an individual fails the hearing screening, we will recommend a full hearing evaluation to more accurately determine the type, degree, and intervention required.

Complete Diagnostic Evaluations

Having a diagnostic hearing evaluation is the first step to analyzing your hearing loss.

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Having a diagnostic hearing evaluation is the first step in determining the type, degree, configuration and symmetry of your hearing loss. Your evaluation includes a variety of measurements to rule out any medically treatable causes of hearing loss. One of our licensed audiologists will perform the diagnostic hearing tests, review the results with the patient and make recommendations. If medical intervention is warranted, a referral will be made to the patients primary doctor or specialist before proceeding with any further recommendations. If testing reveals you are a hearing aid candidate, we will make an evaluation of your lifestyle, needs and personal goals before determining the best hearing aid style for your particular hearing loss.You can continue to appreciate the fullness and quality of music and everyday speech without sacrificing your hearing sensitivity.

Compatibility and Verification testing

All hearing aid fittings are verified using sophisticated “real-ear” technology.

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All hearing aid fittings are verified using sophisticated “real-ear” technology. Real ear measurements are a way to verify that the amplification of your hearing aid is appropriate for the size and shape of your ear and the degree of hearing impairment. By using real ear measurements the audiologist can verify that the sound reaching your eardrum from your hearing aid is the correct amount needed to compensate for your hearing loss.

Numerous studies have repeatedly demonstrated the effectiveness of real-ear verification as an important clinical tool for fitting and verifying hearing aid effectiveness, however most dispensing practices do not routinely use this technology. Ontario Hearing Centers is different – Real-ear measurement (REM) is the standard of our practice and is an integral part of our hearing aid fitting protocol.

45 Day Evaluation Period

All our hearing aids are dispensed with a minimal 45 day evaluation period.

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All our hearing aids are dispensed with a minimal 45 day evaluation period.

  1. It’s NYS law.
  2. It is an appropriate amount of time for the brain, ear, and individual to adapt to new sound.

For any reason, the hearing aid/s can be returned during or at the end of the evaluation period. All costs, minus the evaluation fee and earmolds (if recommended), are refunded.

Hearing Aid Repairs

Regular hearing aid checks are a critical part of ensuring proper functioning hearing aids.

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Regular hearing aid checks are a critical part of ensuring proper functioning hearing aids. Malfunctioning hearing aids can be as simple as wax or debris in the hearing aid or ear canal. Using specialized state-of-the-art equipment we can test your hearing aid to ensure that it is functioning within manufacturer’s specifications. We pride ourselves on our highly trained staff and well equipped repair lab and as such are able to do many repairs in our office. This minimizes downtime and any inconveniences to the hearing aid user. If we are unable to repair the hearing aid in the office, we will send them to the original manufacturer.

Musician Ear Plugs

You can continue to appreciate the fullness of music without sacrificing your hearing sensitivity.

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Rochester is well known for its rich musical environment. Unfortunately, concerts (whether classical or rock) can often exceed measurements of 115dB – just a little less than a jet engine. That intensity of sound can cause some serious damage to the ear, especially with continual exposure. Musician earplugs were designed to replicate the natural response of the ear canal while suppressing volume that can be damaging. You can continue to appreciate the fullness and quality of music without sacrificing your hearing sensitivity.

The good news:  noise-induced hearing loss is preventable!

Custom Ear Molds

Ontario Hearing Centers offers quality ear molds that are customized for every hearing aid fitting.

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Ontario Hearing Centers offers quality earmolds in a multitude of styles and materials that are customized for every hearing aid fitting. The earmold is an important link in the fitting of a hearing aid system because it must routinely and simultaneously fulfill numerous functions. The earmold must:

  • Provide a satisfactory acoustic seal
  • Acoustically couple the hearing aid to the ear
  • Modify the acoustic signal produced by the hearing aid
  • Be comfortable to wear for an extended period of time
  • Be aesthetically acceptable to the patient, and
  • Be of a style that the patient can physically handle

All earmolds are guaranteed to fit comfortably, provide appropriate acoustic seals, and be aesthetically appealing or be remade at no additional cost for the first 30 days.

Assisted Listening Devices

We carry a wide variety of assistive listening devices (ALD’S) and can make recommendations for websites that also offer a variety of ALD’s.

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In-Home Service Calls

The advancement of technology provides us with portable equipment that can be brought to the home!

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Since the inception of our business, we have had the unique opportunity to offer service in homes for those in the surrounding communities where travel to our main offices would be difficult or too far.

The advancement of technology provides us with portable equipment that can be brought to the home to evaluate hearing and accurately fit hearing aids. In-home service enables us to reach out to individuals who are unable to be transported to one of our 3 locations. Home service can be arranged by calling one of our offices to set up an appointment-the additional fee for home service is dependent on the location.

Hearing Testing

Audiology testing in Rochester, NY.

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Hearing Test (evaluations) are conducted by NYS certified audiologists. The evaluation is aimed at identifying whether or not a hearing impairment exists, and whether or not it’s due to a medical condition, or is treatable with hearing devices.  Results and recommendations will be discussed with the patient and a copy of the report will be sent to the providing physician (unless otherwise requested by the patient) as well as the patient. Most health insurance companies encourage annual hearing evaluations and will reimburse the cost of the test (minus co-pay).

Special Battery Club

We use high quality batteries and guarantee their ability to function well. Several options are available to obtain batteries.

Contact us to schedule your free consultation.

Schedule Appointment

Brighton Office:

2210 Monroe Ave.
Rochester, NY 14618
(585) 442-4180

Gates Office

785A Spencerport Road
Rochester, NY 14606
(585) 247-4810

Resource Articles

September 27, 2017 in Resource

Tips to avoid costly hearing aid repair

If you use a hearing aid, you know that regular maintenance and routine service is necessary to keep it functioning at its best. To help you hear as clear as…
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September 27, 2017 in Resource

What to expect when adjusting to new hearing aid

If you need a hearing aid, you should prepare for a few weeks of adjustment once you start using it. The hearing specialists at Ontario Hearing Centers in Rochester, NY,…
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September 27, 2017 in Resource

3 Signs You Might Need a Wireless Hearing Aid

Hearing loss can be caused by a variety of factors including genetics, certain medications, noise exposure, trauma and aging just to name a few. At Ontario Hearing Centers in Rochester,…
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